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NPAC Service
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Source： TTC
In November 2004, TTC was designated by 12 of the Type 1 Telecom operators to construct and operate Number Portability Administration Center (NPAC). Taiwan's Number portability service (NP service) then officially started on October 13th, 2005.
In order to enhance information security, TTC has introduced the ISO 27001 information security management system for NPAC operation. And the regular re-inspection and auditing are made by British Standards Institution (BSI) as the third-party certification body to ensure the NAPC operation meets the ISMS standards.
Accreditations
- In April 2007, NPAC was accredited by BSI and awarded the “ISO/IEC 27001：2005” certification.
- NPAC has been passing the regularly semiannual review of “ISO/IEC 27001：2005” by BSI since 2007.
- On May 3rd, 2015, NPAC was awarded with the convert accreditation of “Information Security Management System ISO/IEC 27001:2013”. With P-D-C-A management process and security control mechanism, NPAC shows the determination to guard the information security.
Technical Capabilities
- To design, implement, operate, and manage the NP central database system.
- To set up the SOP and operate NOC of NPAC.
Services
- Number Portability service
Provide NP application service to telecom operators. Offer 7/24 service on providing routing information to telecom operators . - Verification testing service
Provide telecom operators services such as testing and verifying their Local Service Order Activations and Local Service Management Systems. Ensure the interfaces and processes among operators being in accord with NPAC and avoids interruption of overall service due to any single operator failure. - Consulting service
Offer NP system and network planning, and consultation service according to different characteristics of operators such as shorten the on-line process and ensure system quality and stabilization of systems. - Training
Provide operators with training courses to their NP technical and customer service staff. - Lawful interception support
With NP service implemented, TTC is able support supervisory agencies to enforce the monitoring mission, and to benefit the social stabilization and national security.
Contacts
- Contact Person: Ms. Chen
- Tel: +886-2-8953-5331
- Fax: +886-2-8953-5655
- Email：info@npac.org.tw